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Worcester
01905
347 100
Oxfordshire
01865
807 700
Herefordshire
01989
569 688
Gloucestershire
01452
414 000

* All Calls will be connected to our Office in Gloucester, where we will delighted to help you

We use the most powerful van-mounted carpet cleaning machines in the UK.
Guaranteed the Deepest Clean and the Fastest Drying

woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The Most Thorough, Deepest, Fastest Drying, Longest Lasting Clean, that is Baby Safe, Pet Safe and WoolSafe, Sanitised and Free from Odours or Your Money Back!

Professional carpet and Upholstery cleaning.

Proclene truly are the solution to your carpet, upholstery, and fine rug cleaning requirements wherever you are. We also specialise in the cleaning of natural fibre carpets such as Wool, Tencel™, and Viscose.

We don't just clean, we restore and maintain as well as protect the investments you have made in purchasing your carpets and other soft furnishings, whether they are new, old or even antique.

image of carpet being cleanedWe will listen to what your requirements are, and any issues, or concerns that you may have. We will work with you to ensure that we do not just meet your requirements, but that we exceed them. We will ensure your complete and total satisfaction with our quality of work and our customer service, something that we believe will delight you.

All of Proclene's carpet, upholstery and fine rug cleaning technicians are fully trained, qualified, and more than experienced to be able to successfully carry-out the finest and safest sanitised cleaning of your carpets, fine rugs and upholstery that meets your exacting standards, as well as ours.

We have been cleaning carpets, upholstery and fine rugs since 1982, and with over 40 years’ experience we can efficiently and effectively deal with your issues, be it spots, stains, odours or even repairs, we'll take care of it for you.for more details on our history please take a look at our about us page

Multi Award Winning Carpet Cleaning

Trading standards award winning carpet cleaning

Our sanitised carpet cleaning services have won us awards from Trading Standards and Which?. These awards are a testament to us providing the highest quality carpet and upholstery cleaning service throughout Gloucestershire, Oxfordshire, Herefordshire, Worcestershire, Swindon and Bristol. We guarantee that you will feel that we have earned these awards once you have used us.

We were also Shortlisted to 1 of 4 companies out of 8500 for the prestigious Which? Awards in 2017 in the category of Trusted Traders.

See who we are accredited and approved by.

Customers Recommend and Praise Proclene

If word of mouth is important in helping you decide who you choose to provide for your specialist, high quality carpet, upholstery and find rug cleaning, then please play the audio review below to hear some of the comments our customers make, we guarantee that you too will feel the same.

Proclene Carpet Cleaning Video

Here is a brief video so that you can see how we clean and restore carpets, no harmful chemicals whilst still providing the very best results and the fastest drying times, not forgetting that they also stay cleaner for much longer.
Restorative Carpet Cleaning - A Deep carpet cleaning service.

You can find more videos on our video page.

Sanitised Carpet and Upholstery Cleaning

Proclene will as standard provide a fully sanitised carpet and upholstery cleaning service that is not solely reliant on hot water. All items that we clean will be fully sanitised using anti-microbial treatments that are effective at destroying the growth and spread of bacteria and viruses.

Hot water destroys germs when the water is hot, but what about 1 minute after it's been cleaned? it's no longer hot, not even warm, that's why our system is better, it carries on destroying bacteria long after we have finished.

The treatments we use are effective against MRSA, Norovirus, Hepatitis B and even HIV, so you can be sure that your carpets, sofas and rugs are going to be left in a clean and safe condition when Proclene carryout the cleaning.

Approved Carpet Cleaners

NCCA approved carpet cleanersThe National Carpet Cleaners Association - We are NCCA ADVANCED carpet and upholstery cleaners, and ADVANCED Spot and Stain Removal Specialists, as well as being NCCA Qualified, Certified and Approved. This is your assurance that we are also professionally trained and have adequate insurances to clean your items.

Wool safe approved carpet cleanersWoolSafe Approved Carpet and upholstery cleaners, and we are also approved by the Carpet and Rug Institute, as well as being Certified and Recommended by them. Wool carpets need to be cleaned using safe for wool cleaning solutions, and they need to be cleaned differently to synthetic carpets to avoid serious damage, and even ill health from the the growth of mould.

Guild of Master Craftsmen - Carpet cleaningGuild of Master Craftsmen Accredited Carpet and upholstery cleaners, you can be assured that you will receive high quality workmanship. The Guild of Master Craftsmen is the sign of Quality, something that you will always receive when you use Proclene for your carpet, upholstery and fine rug cleaning. Don't just take our word for it, with thousands of reviews, and our accreditations you don't need to.

Member of BICSAs members of BICS the British Institute of Cleaning Science you can be sure that we are at the forefront of advanced cleaning processes and cleaning chemicals. This ensures that we can provide you with continued high standards.

Trading Standards Approved carpet cleaningWe are Trading Standards Approved and Vetted carpet and upholstery cleaners so that you can buy with confidence, they monitor our customer service, and ensure that we are qualified and insured, they also check references and reviews to ensure that they are genuine.
With Bait and Switch still highly prevalent it's your assurance that we are a fair, honest and reliable company that truly care about customers as well as our reputation.

which? recommended carpet cleaningOur carpet cleaning services are fully endorsed and approved by Which? Trusted Traders. Again, we are vetted, continually monitored and audited annually, this ensures that we maintain our customer satisfaction and do not become complacent with our quality or customer care. All reviews are double-checked to ensure they are genuine and authentic.

Checkatrade carpet cleaningOur carpet cleaning services are Recommended, Vetted and Monitored by CheckaTrade.com, and with hundreds of reviews and an average rating of virtually 10/10, you can rest assured in knowing that we will provide you with the very best in customer service, quality, reliability as well as being tidy. We won't let you down.

Government endorsed carpet cleanersTrustMark certified working to Government Endorsed Standards and your assurance that we have been vetted and inspected as well as having adequate insurance in place. You can also review our work with them which will help others make an informed decision.

Green Carpet cleaners - ISO 14001 CertifiedWe are ISO 14001 (Environmentally Friendly) Certified carpet cleaners working to the latest 2015 published standards. This is your assurance that we are doing everything we can to reduce our impact on the environment, which starts with us using Eco-friendly cleaning solutions, as well as equipment and vehicles. Other companies say they are eco friendly we prove we are.

ISO 9001 certified carpet cleanersWe are ISO 9001 certified carpet cleaners working to our own strict guidelines in customer care and quality of work, ensuring that we maintain high standards of work and customer care at all times, from first contact with us to long after we have cleaned your carpets.

Professional and Thorough Carpet Cleaning

carpet cleaning duringWe provide a thorough and professional service, carried out by trusted, and endorsed technicians.

All technicians are employed by Proclene Limited, and with 80% being family this makes us a true family business.

We are not a network of carpet cleaners who sub-contract to other companies, so if you book Proclene then it will be Proclene that carries out the cleaning.

You can be certain that Proclene will not let you down, and that we will provide you with the outstanding customer service, and the high quality cleaning that all of our customers have become accustomed to.

WoolSafe Carpet and Upholstery Cleaning

Wool carpets as well as upholstery and especially fine rugs need to be cleaned using not only cleaning solutions that are certified WoolSafe but also using procedures that are safe for wool fibres.

Without the correct knowledge and skills wool fibres will deteriorate if not cleaned correctly, if they are cleaned at too high a temperature the pile will burst and become unraveled, they will even shrink on certain types of weave.

Left with too much moisture for long period the fibres will turn a yellowish brown or even out-right brown in colour, they will even start growing mould, which is very bad for your health.

If left in too much of an acidic state the fibres will dissolve, and if left in to much of an alkaline state the fibres will rot, break apart and if not corrected you will, in both circumstances end up with threadbare carpets.

We have been providing a safe for wool cleaning service for 40 years'. We have cleaned millions of m² of wool carpets including Berber, twist, tufted, woven and even 100% Wool hand woven carpets, thousands of items of wool fabric upholstery, tens of thousand m² of wool rugs including hand knotted antique rugs from a multitude of origins.

Proclene Limited are WoolSafe Approved, Certified, Qualified and Recommended.

We will carry out the correct tests to identify the actual composition of the fibres before commencing any cleaning to ensure that we clean them safely.

Triple Rinse™ Carpet Cleaning - When Clean Means Clean.

Unique to Proclene, we don't just do a single pass extraction, we go, not 1 step further but 2 steps further. Natural carpet fibres and upholstery fabrics are like sponges, they absorb the cleaning solutions making it difficult to remove, but by using our Triple Rinse™ system we will guarantee the most thorough carpet and upholstery cleaning service possible. We won't just remove most of the cleaning solution, but all of it, not only that, we remove much more dirt and soil from deeper within the fibres. This means your carpets and upholstery are going to look much cleaner and stay looking cleaner for much, much longer.

Baby Safe and Pet Safe Carpet and Upholstery Cleaning

When we clean your carpets or upholstery, we guarantee to only use genuine baby safe and pet safe cleaning solutions that are confirmed, accepted and proven by Which? as being baby safe. You can be sure that you have been provided with the safest carpet and upholstery cleaning service that you will ever receive.

Deepest and Fastest Drying Carpet Cleaning.

Our truckmounted carpet cleanerWe are the only company in the UK to invest in the most powerful van-mounted carpet cleaning setup in the world, with 870 CFM (airflow speed) and 13hg (suction lift) which is at least double if not quadruple that of what other carpet cleaning companies use in Europe.

Our ongoing investments in technology, tools, chemicals and training surpasses that of any other carpet cleaning specialists in England.

The extreme levels of CFM (Cubic Feet per Minute) from our machines mean that we remove more soil and more water. This provides you with the benefits of the absolute most thoroughly cleaned carpets, upholstery and fine rugs, the worlds fastest drying carpets that are wet cleaned and ready to use in minutes, not hours and definitely not days.

What are the benefits to you the customer?

Put simply the greater the airflow (CFM) the greater amount moisture is forced in to the path of the vacuum, and the higher the suction lift (Hg) the better the moisture can be sucked from within the fibres. So basically, these 2 technical functions work together to provide us with the ability to clean deeper, dry faster and for you to enjoy using your freshly cleaned carpets within minutes.

We invest heavily to provide you with a much better experience and the least inconvenience.

By using the most powerful and the very latest in advanced carpet and upholstery cleaning machines, and tools that are tailored for each individual cleaning task, we are able to provide you with the most superior cleaning results, and the fastest drying times, in-fact we can have your carpets dry 60-80% quicker than any of our competitors can.

Our carpet and upholstery cleaning machines are capable of producing astonishing heat that will easily rinse out and dissolve grime and grease without having to use harsh cleaning solutions.

Whilst our machines provide the fastest drying times and the heat to deal with most spots and stains, it is our experience that takes care of the rest, and with 40 years' experience we really do have the skills and knowledge to correctly and safely clean your carpets, rugs and upholstery. By matching the temperature and water pressure with the many different types of fibres and construction types, as well as the type of backing that your carpets and upholstery have, we ensure that we do not over wet them, shrink them or delaminate them.

With our experience and our specialist tools, we know we will provide you with the very best results and the most superior in ultimate cleaning, that stays cleaner for much longer.

After all we are Professional Master Carpet and Upholstery Cleaners with 40 years' experience.

Why Have your Carpets and Upholstery Professionally Cleaned?

lounge carpet during cleaningBy having your carpets and upholstery thoroughly cleaned by a trusted professional, your carpets and sofa's will not only continue to look great, as well as feeling and smelling great too, they will also last much longer. Over the many years that we have been cleaning carpets we have seen carpets looking absolutely fantastic, almost as good as new even though they are actually over 30 years old. The reason they still look great is because they have had regular cleaning, by a professional that uses quality cleaning solutions and has taken great care in their work.

The cleaning process removes the dirt, soil and grit as well as spots from deep within the fibres, and by rinsing out all the dirt and soiling they are going to look good. Because we are also removing the grit and any other abrasive matter such as dust from deeper within the carpet or upholstery fibres they are going to last so much longer. This is due to the fact that the reduction in abrasive matter reduces the fibres from thinning, breaking up, fracturing etc. Less wear means they will obviously last longer and look better for much longer.

It is not just grit that is abrasive, fine dust is also very abrasive, and as you walk over the carpet the particles will abrade against the fibres, causing them to weaken and break apart, and as a result the the carpet pile will start to look less dense and eventually you will be able to see through to the backing of the carpet. The carpet fibres will become limp and as a result will look flat with no pile, and colours will also look dull as light will be reflected differently.

What Will Proclene Do for You?

Firstly, before anything else, Proclene will explain in crystal clear detail, what you should expect from us cleaning your carpets or upholstery, including (again in detail) how clean we are going to make your items, and how fast they will dry.

If we come across a problem stain, we will deal with it/them professionally and skillfully to obtain a result that can be best accomplished. The best bit for you is that we will not charge any extra, even if we have to spend a great deal of time dealing with it, as it is all part of the Proclene service.

We take great pride in knowing that we have been positioned, by our customers, as the leading Professional Carpet and Upholstery Cleaners.

Our carpet cleaning and upholstery cleaning knowledge has continued to grow since 1982, we are also NCCA Advanced Specialists who are fully qualified and registered, we are also WoolSafe registered, recommended, approved and qualified, and we are the only company in England to be approved by the Carpet and Rug Institute.

You can be sure that we know how to clean your carpets and upholstery to the highest standards, sanitise them and provide you with the very best results, and of course the very best in customer service and after care, after all, this is what makes Proclene the preferred choice of carpet and upholstery cleaning companies.

The Proclene Promise

  1. To give you an accurate quotation and abide by the price quoted.
  2. To provide you with the very best carpet and upholstery cleaning service.
  3. To provide you with the very best customer service and experience.
  4. To provide you with a service that includes stain and odour removal at no extra cost.
  5. To sanitise at no extra cost.
  6. To give you true drying times and not to make false claims.
  7. To be reliable and punctual.
  8. Never to try to sell you anything.
  9. To make your experience with us pleasant and satisfying.
  10. To provide you with all forms for reviewing our work.

Benefits of using Proclene the Carpet Cleaners.

Proclene want you to be more than just satisfied, we will go to great lengths to provide you with the very best experience, that you will ever have with any Carpet and Upholstery Cleaning company.

We are solely professional carpet, upholstery, rug and mattress cleaners, ensuring our skills are concentrated and not diluted to other trades.

  • Guaranteed - 100%
  • Accurate Quotations
  • Results as Promised
  • Furniture moved
  • Experienced - 40 years'
  • Customer Service - ISO 9001
  • Fast Drying - Guaranteed
  • Stain Removal Included
  • Sanitising Included
  • Eco Friendly - ISO 14001
  • Industry approved solutions
  • Baby Safe - Proven
  • Child Safe
  • Pet Safe
  • WoolSafe Certified
  • NCCA Certified - ADVANCED
  • Qualified
  • Longest Lasting Clean - GUARANTEED
  • Manufacturer Approved Process
  • Punctual and Reliable
  • Reputable and Trustworthy
  • Vetted
  • Same Day Service Available
  • Weekend Service Available
  • Fully Insured - £5,000,000
  • Pay by Card
  • Pay by AMEX
  • Fair and Honest Prices
  • 100% Total Satisfaction
  • FREE Advice
  • Printed and Detailed Receipt
  • Rapid Re-soiling
  • Sticky Residue
  • Surcharges for stains
  • Estimated Price
  • Harmful Chemicals
  • Grey marks Appearing
  • Days to dry
  • Bait and Switch

Since 1982 we have strived in providing the very best carpet and upholstery cleaning service that is 100% Baby Safe, WoolSafe, Pet Safe and Environmentally Safe.

We provide all our carpet and upholstery cleaning services throughout Gloucestershire, Oxfordshire, Herefordshire, Worcestershire, Bristol, Bath and Wiltshire.

All reviews below can be proven that they are Genuine.

Carpet and Upholstery Cleaning Testimonial Ratings: 10 out of 10 based on 5013 testimonials
Recommended by Mum
Press Play to Listen to this review
[TRANSCRIPT] My name is Mrs. Lott postcode GL2 0EJ and that's Gloucester. I had my front room carpet cleaned and I haven't had you before, but I would recommend you and in fact I'm going to recommend you to my brother later on today, because he's looking for someone to clean his carpets. So, I'm really, really pleased with Proclene and will definitely have you again. I give you 10 out of 10. I did have it cleaned a couple of years ago and that was good, but nothing compared with what Proclene have done. and the person who came to do it was extremely efficient, on time. very polite, very helpful and he explained all the procedures. So, all in all I was very, very pleased and I give you 10 out of 10. So, thank you very much. Once again.
Carpet Cleaning
Date published: 28-07-2024
★★★★★★★★★★ 10 / 10 stars
The Nicest Upholstery Cleaning People
Press Play to Listen to this review
[TRANSCRIPT] One of the chairs was disgusting and I was hoping to get a new one. Thought I'd put him to the test. It was magic absolute magic. I couldn't believe it. Part of me was gutted. I couldn't have a new suite but it was beautiful. I've had some new cushions and it all looks lovely, and the gentleman that came was one of the nicest working people I've ever had in my home, so thank you very much and I will recommend you to all my friends and thank you so much. I'd just like to say thank you and to the lovely guy who came out. Thank you.
Upholstery Cleaning
Date published: 19-07-2024
★★★★★★★★★★ 10 / 10 stars
YET AGAIN, PLEASED WITH THE RESULTS
I have used Proclene before and I was please with the results and service that time, and yet again, I am pleased with the results, in-fact the results were excellent, and the customer service was also excellent. They inspected everything and gave me a clear and honest indication of what i should expect, and they delivered exactly what they promised. They were very tidy, and they arrived on time. I would be happy to recommend Proclene for carpet and upholstery cleaning. The service was Worth every penny
Carpet Cleaning, Upholstery Cleaning
Date published: 25/07/2024
★★★★★★★★★★ 10 / 10 stars
Proclene CONSIDERABLY SUPERIOR TO OTHER CARPET CLEANERS
Proclene were recommended to me, and I have to say I highly recommend Proclene too. I have used other carpet cleaning companies, and must say "Proclene are so much better! considerably superior and they give excellent advice", I will definitely only use Proclene in the future as they were outstanding in every way. They gave clear and honest expectations of results and achieved exactly what they promised which was outstanding and unbelievable. The customer service was also amazing, we had a stain that appeared from nowhere and they insisted on coming back to remove the stain. Proclene provided a service that was worth every penny, I can't imagine a better service. Highly recommend!
Carpet Cleaning, Upholstery Cleaning
Date published: 3/07/2024
★★★★★★★★★★ 10 / 10 stars
USED YOU BEFORE - RELIABLE AND EXCELLENT
I have used Proclene before; they are always reliable and the service is excellent. They provide clear and honest indications on what to expect which is always spot on. There is nothing they could change that would make my experience of using them any better; Our carpets and rugs look amazing, the customer service is amazing. Highly recommend and we will only use Proclene. The service was worth every penny.
Carpet Cleaning and Rug Cleaning
Date published: 21/02/2024
★★★★★★★★★★ 10 / 10 stars

OUR CLIENTS INCLUDE

Fraser Hart Jewellers Build Cleans for Barratt Homes Cleaning Carpets and Build Cleans for David Wilson Homes Office Cleaning and Carpet Cleaning at Rolls Royce Carpet Cleaning at CareUK Bristol Carpet cleaning for Gloucestershire County Council Cleaning carpets for University of Oxford 

OUR ACCREDITATIONS

Proclene Limited - Certified Advanced Members of the National Carpet Cleaners Association, signifying excellence in carpet and upholstery cleaning
proclene are trustmark approved
Proclene certified by WoolSafe Organisation for expert wool and fine fibre carpet and upholstery cleaning
Carpet and Rug Institute Approved carpet cleaners
Proclene recognised by Which? Trusted Traders: Trader of the Month and Shortlisted for Trader of the Year, endorsing our excellence and reliability
Proclene - BWC South West Member of the Month, endorsed for outstanding customer care and quality cleaning services
Proclene - ISO 9001:2015 Certification for Quality Management Systems, demonstrating commitment to service excellence
Proclene - ISO 14001:2015 Certified for Environmental Management, investing in providing eco-friendly carpet and upholstery cleaning services