Hereford
01432
381 061
Ross-on-Wye
01989
569 688

* All Calls will be connected to our Office in Gloucester, where we will delighted to help you

COVID-19 - ALL TECHNICIANS STILL TESTED WEEKLY and FULLY VACCINATED
woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The MOST THOROUGH, DEEPEST, FASTEST DRYING, LONGEST LASTING CLEAN,
that is BABY SAFE, PET SAFE and WOOL SAFE, SANITISED and FREE from ODOURS or YOUR MONEY BACK!

Proclene are Carpet and Upholstery Cleaners in Ross-on-Wye.

We have been cleaning carpets and upholstery in Ross on Wye since 1982, and with 40 years' experience you can rest assured in knowing that, you have chosen a carpet cleaning company that really does know how to clean carpets skilfully and safely. We are approved and recommended professional Carpet Cleaners in Ross on Wye.

Which? and Trading Standards Award Winning Carpet Cleaning

Trading standards award winning carpet cleaning winners of Which? trader of the month

Our sanitised carpet cleaning services in Ross-on-Wye have won us awards from Which? and Trading Standards. These awards are a testament to us providing the highest quality carpet and upholstery cleaning service throughout Herefordshire.

We were also Shortlisted to 1 of 4 companies out of 8500 for the prestigious Which? Awards in 2017 in the category of Trusted Traders.

We guarantee that you will feel that we have earned these awards once you have used us.

See who we are accredited and approved by.

part cleaned carpet
  • ►Baby and Expectant Mum Safe.
  • ►Pet Safe.
  • ►WoolSafe™.
  • ►Non-hazardous.
  • ►Environmentally Safe.
  • ►Manufacturer Recommended.
  • ►No Rapid Resoiling.
  • ►FAST DRYING.

Being professional carpet cleaners since 1982, we have amassed a wealth of knowledge which enables us to remove 99% of spots and stains successfully without the use of harsh cleaning agents, we are also experts at destroying odours and bacteria, in fact we can destroy 99.99% of bacteria.

We guarantee the deepest clean that,

  • Looks amazing.
  • Smells great.
  • Feels fantastic.
  • Dries quickly.
  • Stays Cleaner Longer.
  • Maintains your warranty.
  • Lasts Longer.
  • You'll be glad you chose us.

We remove more dirt, soil, spots, stains, odours and bacteria from carpet and upholstery than any other carpet cleaners or upholstery cleaning companies.

Stains Removed.

40 years' has taught us how to best deal with spots and stains with a 99% success rate.
We do not make promises of stain removal just for you to engage our services but what we do promise is our 40 years' of skilled knowledge of dealing with them to obtain the very best results.

Colours Revived.

We will restore the colours of your carpet or sofa to what they should be, this is done by removing the dust that is making your sofa look dull and restoring the pH levels which also in turn restores colours.

Appearance Renewed.

By removing the dust, restoring the pH levels, removing spots and stains and conditioning the fibres your carpet or sofa will look fantastic.

Odours Removed

When an item is cleaned thoroughly odours improve due to the fact the offending smell has been rinsed away but this is only a small temporary improvement, however, when we clean we use an anti-bacterial and anti-microbial treatment to destroy the offending germ that is causing the odour and this continues to work long after which is much better than steam alone.

Softness

During our cleaning process, whether we are cleaning your carpet or cleaning your upholstery, we remove the dust, grit and sticky residues that stiffen and make the fibres feel course and hard. We also condition the fibres which balances the pH levels and increases the luxurious feel of them.

Your carpet or upholstery will feel soft, look fantastic and smell great!

Fastest Drying Times.

40 years' of experience as taught us, not to falsely claim to have your carpets dry within 30 minutes or an hour as every carpet  or upholstery fibre dries at different rates and is also dependent upon room temperatures and humidity levels.

Proclene have 40 years' experience and skill to know how to, regulate the balance of water,
cleaning solutions and techniques to ensure that we clean, to the bottom of the pile on carpets without penetrating the backing or worse still the underlay.

With upholstery we use a unique tool that thoroughly cleans the wrapping fabric without wetting the filling ensuring that fastest possible drying times.

With the right tools, our experience and our skills we guarantee that, we can provide you with the shortest drying times that can be achieved.

When you use Proclene to clean your carpet and upholstery you are using a reputable, respected, highly regarded and highly recommended carpet and upholstery cleaning company.

Approved Carpet Cleaners Ross on Wye

Trading Standards Approved carpet cleaningWe are Trading Standards Approved carpet and upholstery cleaners. With Bait and Switch still highly prevalent it's your assurance that we are a fair and honest company that cares about our customers and our reputation.

which? recommended carpet cleaners in BristolOur carpet and upholstery cleaning services are fully endorsed and approved by Which? Trusted Traders. Again, we are vetted, continually monitored and audited yearly, this ensures that we maintain our customer satisfaction and do not become complacent with our quality or customer care.

NCCA approved carpet cleaners in BristolNCCA ADVANCED carpet and upholstery cleaners, and ADVANCED Spot and Stain Removal Specialists, as well as being NCCA Qualified, Certified and Approved. NCCA stands for National Carpet Cleaners Association, the only not for profit carpet cleaning association in England.

Wool safe approved carpet cleaners in BristolWoolSafe Approved Carpet and upholstery cleaners, and we are also approved by the Carpet and Rug Institute, as well as being Certified and Recommended by them. Wool upholstery needs to be cleaned using safe for wool cleaning solutions, and they need to be cleaned differently to synthetic upholstery to avoid serious damage, and even ill health from the the growth of mould.

Guild of master craftsmen carpet cleanersGuild of Master Craftsmen Accredited carpet and upholstery cleaners, you can be assured that you will receive high quality workmanship. The Guild of Master Craftsmen is the sign of Quality, something that you will always receive when you use Proclene for your upholstery cleaning. Don't just take our word for it, with thousands of reviews, and our accreditations you don't need to.

Government endorsed carpet cleaners in BristolTrustMark certified working to Government Endorsed Standards and your assurance that we have been vetted and inspected as well as having adequate insurance in place. You can also review our work with them which will help others make an informed decision.

Checkatrade carpet cleaningOur carpet cleaning services are Recommended, Vetted and Monitored by CheckaTrade.com, and with hundreds of reviews and an average rating of virtually 10/10, you can rest assured in knowing that we will provide you with the very best in customer service, quality, reliability as well as being tidy. We won't let you down

Green Carpet cleaners ISO 14001 CertifiedWe are ISO 14001 (GREEN) Certified carpet and upholstery cleaners working to the latest 2015 published standards. This is your assurance that we are doing everything we can to reduce our impact on the environment, which starts with us using Eco friendly cleaning solutions as well as equipment and vans. other companies say they provide an EcoClean upholstery cleaning, we actually prove we provide it.

ISO 9001 certified carpet cleaners in BristolWe are ISO 9001 certified carpet and upholstery cleaners working to the latest 2015 published standards, and our own strict guidelines in customer care and quality of work, ensuring that we consistently maintain our high standards of work and customer care at all times, from first contact with us to long after we have cleaned your carpets.

The Benefits of using Proclene the Carpet Cleaners.

Proclene want you to be more that just satisfied, we go to great lengths to provide you with, the very best experience you will ever have with a Carpet and Upholstery Cleaning company.

We are solely professional carpet, upholstery, drapery and mattress cleaners, ensuring our skills are concentrated and not diluted to other trades.

  • Results  - 100% Satisfaction not 99%
  • 40 years' Experience and Fully Trained
  • Customer Service Outstanding
  • Most Thorough Clean Guaranteed
  • No Rapid Resoiling Guaranteed
  • Fast Drying Guaranteed
  • Free Stain and Odour Removal Included
  • Free Sanitising Included
  • Child and Pet Safe
  • Longer Lasting Carpets and Upholstery
  • Manufacturer Warranty Approved Process
  • Punctual and Reliable Service
  • Reputable, Trustworthy and Vetted
  • Same Day Service Available
  • Weekend Service Available
  • Customer Loyalty Discount
  • Fully Insured
  • Pay by Card
  • Fair and Honest Prices
  • Total Satisfaction
  • Advice
  • Printed Detailed Receipt

Trained and Vetted

To ensure our continued ability to provide you with the very best possible results, we undertake regular training courses to learn about new techniques, cleaning solutions and tools, we also take regular examinations to ensure we are knowledgeable of all textiles and the correct cleaning of them. This is how continue to provide you with a service and quality that you should expect.

For more detailed information, please see our why use us page

Once you have used Proclene for your carpet cleaning or upholstery cleaning you will understand why we are recommended by our customers.

All reviews below can be proven that they are Genuine.

Carpet and Upholstery Cleaning Testimonial Ratings: 10 out of 10 based on 5013 testimonials
Recommended by Mum
Press Play to Listen to this review
[TRANSCRIPT] My name is Mrs. Lott postcode GL2 0EJ and that's Gloucester. I had my front room carpet cleaned and I haven't had you before, but I would recommend you and in fact I'm going to recommend you to my brother later on today, because he's looking for someone to clean his carpets. So, I'm really, really pleased with Proclene and will definitely have you again. I give you 10 out of 10. I did have it cleaned a couple of years ago and that was good, but nothing compared with what Proclene have done. and the person who came to do it was extremely efficient, on time. very polite, very helpful and he explained all the procedures. So, all in all I was very, very pleased and I give you 10 out of 10. So, thank you very much. Once again.
Carpet Cleaning
Date published: 28-07-2024
★★★★★★★★★★ 10 / 10 stars
The Nicest Upholstery Cleaning People
Press Play to Listen to this review
[TRANSCRIPT] One of the chairs was disgusting and I was hoping to get a new one. Thought I'd put him to the test. It was magic absolute magic. I couldn't believe it. Part of me was gutted. I couldn't have a new suite but it was beautiful. I've had some new cushions and it all looks lovely, and the gentleman that came was one of the nicest working people I've ever had in my home, so thank you very much and I will recommend you to all my friends and thank you so much. I'd just like to say thank you and to the lovely guy who came out. Thank you.
Upholstery Cleaning
Date published: 19-07-2024
★★★★★★★★★★ 10 / 10 stars
YET AGAIN, PLEASED WITH THE RESULTS
I have used Proclene before and I was please with the results and service that time, and yet again, I am pleased with the results, in-fact the results were excellent, and the customer service was also excellent. They inspected everything and gave me a clear and honest indication of what i should expect, and they delivered exactly what they promised. They were very tidy, and they arrived on time. I would be happy to recommend Proclene for carpet and upholstery cleaning. The service was Worth every penny
Carpet Cleaning, Upholstery Cleaning
Date published: 25/07/2024
★★★★★★★★★★ 10 / 10 stars
Proclene CONSIDERABLY SUPERIOR TO OTHER CARPET CLEANERS
Proclene were recommended to me, and I have to say I highly recommend Proclene too. I have used other carpet cleaning companies, and must say "Proclene are so much better! considerably superior and they give excellent advice", I will definitely only use Proclene in the future as they were outstanding in every way. They gave clear and honest expectations of results and achieved exactly what they promised which was outstanding and unbelievable. The customer service was also amazing, we had a stain that appeared from nowhere and they insisted on coming back to remove the stain. Proclene provided a service that was worth every penny, I can't imagine a better service. Highly recommend!
Carpet Cleaning, Upholstery Cleaning
Date published: 3/07/2024
★★★★★★★★★★ 10 / 10 stars
USED YOU BEFORE - RELIABLE AND EXCELLENT
I have used Proclene before; they are always reliable and the service is excellent. They provide clear and honest indications on what to expect which is always spot on. There is nothing they could change that would make my experience of using them any better; Our carpets and rugs look amazing, the customer service is amazing. Highly recommend and we will only use Proclene. The service was worth every penny.
Carpet Cleaning and Rug Cleaning
Date published: 21/02/2024
★★★★★★★★★★ 10 / 10 stars

OUR CLIENTS INCLUDE

Fraser Hart Bristol Carpet Cleaning Fraser Hart Jewellers Build Cleans for Barratt Homes Cleaning Carpets and Build Cleans for David Wilson Homes Office Cleaning and Carpet Cleaning at Rolls Royce Carpet Cleaning at CareUK Bristol Carpet cleaning for Gloucestershire County Council Cleaning carpets for University of Oxford Trusted by Fraser Hart Jewellers at the Mall Cribbs Causeway

OUR ACCREDITATIONS

Proclene Limited - Certified Advanced Members of the National Carpet Cleaners Association, signifying excellence in carpet and upholstery cleaning
proclene are trustmark approved
Proclene certified by WoolSafe Organisation for expert wool and fine fibre carpet and upholstery cleaning
Carpet and Rug Institute Approved carpet cleaners
Proclene recognised by Which? Trusted Traders: Trader of the Month and Shortlisted for Trader of the Year, endorsing our excellence and reliability
Proclene - BWC South West Member of the Month, endorsed for outstanding customer care and quality cleaning services
Proclene - ISO 9001:2015 Certification for Quality Management Systems, demonstrating commitment to service excellence
Proclene - ISO 14001:2015 Certified for Environmental Management, investing in providing eco-friendly carpet and upholstery cleaning services