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Worcester
01905
347 100
Oxfordshire
01865
807 700
Herefordshire
01989
569 688
Gloucestershire
01452
414 000

* All Calls will be connected to our Office in Gloucester, where we will delighted to help you

We use the most powerful van-mounted carpet cleaning machines in the UK.
Guaranteed the Deepest Clean and the Fastest Drying

woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The Most Thorough, Deepest, Fastest Drying, Longest Lasting Clean, that is Baby Safe, Pet Safe and WoolSafe, Sanitised and Free from Odours or Your Money Back!

Get Your Free Quote Today for Professional Carpet, Rug, and Upholstery Cleaning.

Experience cleaning described by Proclene customers as "Much better and beyond comparison to other companies we've used".

Thank you for making your decision to request your free quote from Proclene! We will be delighted to provide you with a no-obligation consultation that is designed to provide you with an accurate quotation and best advice; based on your requirements and the level of service you expect from Proclene's 40 years expert knowledge. All without any pressure to book. We guarantee to treat your home or business with the utmost care, and use our skills to deliver an exceptional clean and excellent customer service that you will be delighted with.

We believe in honest upfront pricing, no hidden extra's, no optional steps, no extra levels of cleaning, no bait and switch. You know exactly what you are going to pay before you make a booking, and you know exactly what we will achieve before you make a commitment.

We don't just steam in with one price fits all approach because no two jobs are the same, we design & implement the safest and most effective cleaning systems relevant to your carpets, upholstery and rugs, as well has their environment; we can only do that, by having the knowledge and understanding of each project. If you are ready to get your personalised quotation, it's free to call us on 0800 488 0117 or we complete the contact form below and we will call you.

We’re passionate about making our customers happy and bringing huge smiles to their faces. Our high standards and customer-first approach have earned us the respect and admiration of our clients, as reflected in the thousands of glowing reviews and recommendations that describe us as reputable, professional, caring, and highly skilled. As a result, we’ve received awards from Which? and Trading Standards.

Why Choose Proclene?

We’re different because we care. We’re honest, friendly, and always here to help. We use the latest cleaning technology to bring you amazing results. Our goal is to provide you with first-class service and make sure your carpets, upholstery, and rugs always look their best. We’re here for you, offering advice and support to help keep your home and business looking beautifully clean.

UNBEATABLE GUARANTEE Show more

We stand by the quality of our services with comprehensive guarantees to ensure your complete satisfaction.

  • Transparent Pricing: Honest, upfront pricing with no hidden costs, We only do superior cleaning.
  • Results: If we do not achieve the results we promise you, we won't charge you.
  • Stain Removal: If a competitor removes a stain we couldn't, we'll give you £100 and pay their invoice.
  • Stains Stay Gone: Should a stain reappear within 30 Days, we'll return and deal with it FREE!
  • On Time: Receive up to £200 if we fail to turn up. Up to £200 OFF if we arrive late.
  • Satisfaction: Committed to providing exceptional customer service and aftercare.
  • Fixed Price: Price quoted is the price you pay, not one penny more!
  • NO COMMITMENT: If you are not happy with expected results, you can still cancel without charge.

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All Guarantees are subject to our terms and conditions of service

FULLY INSURED & CERTIFIED Show more

Our extensive experience and industry certifications mean we are fully insured and reflect our commitment to excellence.

  • Insured: £5,000,000 including Treatments Risk Cover
  • Expertise: Unmatched, with over 40 years of experience in carpet and upholstery cleaning.
  • Certified: by WoolSafe®, National Carpet Cleaners Association, Carpet & Rug Institute
  • Endorsed: Which? Trusted Traders, Trading Standards, TrustMark
  • Awards: Genuine awards from Which? and Trading Standards. We don't buy our awards.

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ECO-FRIENDLY Show more

Choosing to clean your carpets and upholstery instead of replacing them is an eco-friendly choice. Our commitment includes:

  • Certified: ISO 14001:2015 Environmental Management System. We've made significant strides in reducing our impact.
  • Advanced Technology: Our cutting-edge technology allows us to provide effective cleaning while using:
    • 40% less water
    • 50% fewer chemicals
    • 23% fewer emissions
  • Green Cleaning Products: We prioritise the use of cleaning solutions that derive from sustainable sources and natural ingredients, are easily biodegradable and non-toxic. This ensures they are safe for the environment as well as for you, your family and your pets.
  • Water Conservation: Our equipment and techniques are designed to minimise water usage, whilst improving the thoroughness of cleaning.
  • Energy Efficiency: Our van-mounted system is designed for optimal fuel efficiency, reducing our carbon footprint significantly by using less fuel and generating less emissions.
  • Waste Reduction: The effectiveness of our cleaning systems and methods reduce the need for sending items to landfil by restoring your love for them or making them resusable. Our practices help prolong the life of your carpets and upholstery, demonstrating that sustainability can be integrated even in a disposable society.

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WHAT TO EXPECT Show more

We don’t cut corners or steps, ensuring thorough and safe cleaning. Here’s what you can expect:

  • Premium Service: We don’t cut corners or steps, ensuring extremely thorough, safe and longer lasting clean appearance.
  • Pre-clean Survey: We don't just go steaming right in, we perform a pre-clean survey to determine the safest and most effective clean process and method.
  • Guaranteed Results: We tell you what to expect, we promise to deliver this as a minimum, and this forms our guarantee.
  • Furniture Moving: We move furniture, cleaning under it, not around it. You don't need to lift a finger.

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BENEFITS OF CHOOSING PROCLENE Show more

Our exclusive technologies and methods provide superior cleaning results:

  • Van-Mounted System: Using the Everest 870HP, We are the only company in the UK using the most powerful van-mounted carpet cleaning machine.
  • Triple Rinse™ Technology: Developed by Proclene, Our Triple Rinse™ Technology ensures deeper cleaning and better residue removal for unbeatable cleaning.
  • Fastest Drying: 80% Faster drying than our competitors using the same method.
  • Quality: ISO 9001 Quality Management System, we believe quality is measurable.
  • Free Accidental Stain Removal: Should you have an accident within 30 days we will deal with it, FREE!

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Contact and Job Location Details

To help us meet your requirements and provide you with an accurate quotation, we need to speak with you to understand your needs clearly. This is also a good time for you to ask any questions or express any concerns. We are here to help and ensure you feel no rush or pressure. Once we've provided you with a quote, take your time to think about it and get back to us when you're ready to make a booking. We want you to choose us and remember us for all the right reasons.

Please complete the form below and we will promptly be in touch.

To help us meet requirements and resolutions, and to provide you with an accurate quotation, we will need to speak with you to understand them clearly. This is also a good time for you to bring up any questions or worries you may have, we will happily address as many as you like as there is no rush and there is definitely no pressure from us. In-fact once we've provided you with an accurate quotation, we want you to think about everything, and get back to us when you are ready to make a booking.

We want you to use us for the right reasons.

Please complete the form below and we will promptly be in touch.

Contact Details

Contact Information

What Would You Like Us To Help You With?

Service Requirements

Please provide brief details of your cleaning needs. Include any questions or concerns you may have.

Contact Requirements

By submitting this form, you agree to our Privacy Policy and Terms and Conditions. We will use your data to process your cleaning request and to contact you for further information.

All reviews below can be proven that they are Genuine.

Carpet and Upholstery Cleaning Testimonial Ratings: 10 out of 10 based on 5013 testimonials
Recommended by Mum
Press Play to Listen to this review
[TRANSCRIPT] My name is Mrs. Lott postcode GL2 0EJ and that's Gloucester. I had my front room carpet cleaned and I haven't had you before, but I would recommend you and in fact I'm going to recommend you to my brother later on today, because he's looking for someone to clean his carpets. So, I'm really, really pleased with Proclene and will definitely have you again. I give you 10 out of 10. I did have it cleaned a couple of years ago and that was good, but nothing compared with what Proclene have done. and the person who came to do it was extremely efficient, on time. very polite, very helpful and he explained all the procedures. So, all in all I was very, very pleased and I give you 10 out of 10. So, thank you very much. Once again.
Carpet Cleaning
Date published: 28-07-2024
★★★★★★★★★★ 10 / 10 stars
The Nicest Upholstery Cleaning People
Press Play to Listen to this review
[TRANSCRIPT] One of the chairs was disgusting and I was hoping to get a new one. Thought I'd put him to the test. It was magic absolute magic. I couldn't believe it. Part of me was gutted. I couldn't have a new suite but it was beautiful. I've had some new cushions and it all looks lovely, and the gentleman that came was one of the nicest working people I've ever had in my home, so thank you very much and I will recommend you to all my friends and thank you so much. I'd just like to say thank you and to the lovely guy who came out. Thank you.
Upholstery Cleaning
Date published: 19-07-2024
★★★★★★★★★★ 10 / 10 stars
YET AGAIN, PLEASED WITH THE RESULTS
I have used Proclene before and I was please with the results and service that time, and yet again, I am pleased with the results, in-fact the results were excellent, and the customer service was also excellent. They inspected everything and gave me a clear and honest indication of what i should expect, and they delivered exactly what they promised. They were very tidy, and they arrived on time. I would be happy to recommend Proclene for carpet and upholstery cleaning. The service was Worth every penny
Carpet Cleaning, Upholstery Cleaning
Date published: 25/07/2024
★★★★★★★★★★ 10 / 10 stars
Proclene CONSIDERABLY SUPERIOR TO OTHER CARPET CLEANERS
Proclene were recommended to me, and I have to say I highly recommend Proclene too. I have used other carpet cleaning companies, and must say "Proclene are so much better! considerably superior and they give excellent advice", I will definitely only use Proclene in the future as they were outstanding in every way. They gave clear and honest expectations of results and achieved exactly what they promised which was outstanding and unbelievable. The customer service was also amazing, we had a stain that appeared from nowhere and they insisted on coming back to remove the stain. Proclene provided a service that was worth every penny, I can't imagine a better service. Highly recommend!
Carpet Cleaning, Upholstery Cleaning
Date published: 3/07/2024
★★★★★★★★★★ 10 / 10 stars
USED YOU BEFORE - RELIABLE AND EXCELLENT
I have used Proclene before; they are always reliable and the service is excellent. They provide clear and honest indications on what to expect which is always spot on. There is nothing they could change that would make my experience of using them any better; Our carpets and rugs look amazing, the customer service is amazing. Highly recommend and we will only use Proclene. The service was worth every penny.
Carpet Cleaning and Rug Cleaning
Date published: 21/02/2024
★★★★★★★★★★ 10 / 10 stars

OUR CLIENTS INCLUDE

Fraser Hart Jewellers Build Cleans for Barratt Homes Cleaning Carpets and Build Cleans for David Wilson Homes Office Cleaning and Carpet Cleaning at Rolls Royce Carpet Cleaning at CareUK Bristol Carpet cleaning for Gloucestershire County Council Cleaning carpets for University of Oxford 

OUR ACCREDITATIONS

Proclene Limited - Certified Advanced Members of the National Carpet Cleaners Association, signifying excellence in carpet and upholstery cleaning
proclene are trustmark approved
Proclene certified by WoolSafe Organisation for expert wool and fine fibre carpet and upholstery cleaning
Carpet and Rug Institute Approved carpet cleaners
Proclene recognised by Which? Trusted Traders: Trader of the Month and Shortlisted for Trader of the Year, endorsing our excellence and reliability
Proclene - BWC South West Member of the Month, endorsed for outstanding customer care and quality cleaning services
Proclene - ISO 9001:2015 Certification for Quality Management Systems, demonstrating commitment to service excellence
Proclene - ISO 14001:2015 Certified for Environmental Management, investing in providing eco-friendly carpet and upholstery cleaning services