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Worcester
01905
347 100
Oxfordshire
01865
807 700
Herefordshire
01989
569 688
Gloucestershire
01452
414 000

* All Calls will be connected to our Office in Gloucester, where we will delighted to help you

We use the most powerful van-mounted carpet cleaning machines in the UK.
Guaranteed the Deepest Clean and the Fastest Drying

woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The Most Thorough, Deepest, Fastest Drying, Longest Lasting Clean, that is Baby Safe, Pet Safe and WoolSafe, Sanitised and Free from Odours or Your Money Back!

Our Unbeatable 100% Satisfaction Guarantee*

At Proclene, we're proud to offer our truly unbeatable 100% satisfaction guarantee - the best in the business. We're committed to providing you with the highest level of exceptional service and results.

If you're not completely satisfied with the cleanliness of your carpets, upholstery or rugs after we've cleaned them, we will return to resolve your issue at no additional cost. If you're still not satisfied, we will refund your money in full for that room. No questions asked, no hidden clauses.

30 Day Spot Cover
If a spot reappears within 30 days of us cleaning, we'll come back and treat it again for free.

7 Day Accident Cover
Accidents happen and that's why we provide a 7 day accidental stain cover. Should the unfortunate happen after you have gone to the expense of making your carpet, upholstery or rug look pristine within 7 days of them being cleaned, just give us a call. We'll come out and spot clean the area for free.

We're not happy unless you're happy. That's the Proclene promise. It's as simple as that.

Experience the Proclene difference today, and enjoy peace of mind with our unrivaled 100% satisfaction guarantee. Trust Proclene for all your carpet cleaning needs throughout the areas listed below, and beyond.

All of this is GUARANTEED*

  • Deepest and Most Thorough Clean.
  • Baby Safe.
  • Pet Safe.
  • Wool Safe.
  • Non-hazardous.
  • Eco-Friendly.
  • NO Rapid Re-soiling.
  • FASTEST DRYING.

Personal Promise from the Director

"I, Craig Haycock, personally, promise that we will provide you with exceptionally high-quality cleaning and excellent customer service that ensures you will be delighted. however, should you not be delighted with every aspect and we are unable to resolve your issue, I will not charge you for the said area of issue."

*At Proclene, we're committed to delivering the highest quality service. Please understand that while our 100% satisfaction guarantee covers the overall quality of our cleaning, certain challenges like stain and odour removal can vary in outcome due to factors beyond our control (like the nature of the stain, fabric type, etc.). Rest assured, we always employ the best methods and use our 40 years of expertise and knowledge to deal with these as effectively as possible to provide the best possible outcome.

This guarantee covers all locations that we provide our services in, including throughout, but not limited to;

All reviews below can be proven that they are Genuine.

Carpet and Upholstery Cleaning Testimonial Ratings: 10 out of 10 based on 5013 testimonials
Recommended by Mum
Press Play to Listen to this review
[TRANSCRIPT] My name is Mrs. Lott postcode GL2 0EJ and that's Gloucester. I had my front room carpet cleaned and I haven't had you before, but I would recommend you and in fact I'm going to recommend you to my brother later on today, because he's looking for someone to clean his carpets. So, I'm really, really pleased with Proclene and will definitely have you again. I give you 10 out of 10. I did have it cleaned a couple of years ago and that was good, but nothing compared with what Proclene have done. and the person who came to do it was extremely efficient, on time. very polite, very helpful and he explained all the procedures. So, all in all I was very, very pleased and I give you 10 out of 10. So, thank you very much. Once again.
Carpet Cleaning
Date published: 28-07-2024
★★★★★★★★★★ 10 / 10 stars
The Nicest Upholstery Cleaning People
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[TRANSCRIPT] One of the chairs was disgusting and I was hoping to get a new one. Thought I'd put him to the test. It was magic absolute magic. I couldn't believe it. Part of me was gutted. I couldn't have a new suite but it was beautiful. I've had some new cushions and it all looks lovely, and the gentleman that came was one of the nicest working people I've ever had in my home, so thank you very much and I will recommend you to all my friends and thank you so much. I'd just like to say thank you and to the lovely guy who came out. Thank you.
Upholstery Cleaning
Date published: 19-07-2024
★★★★★★★★★★ 10 / 10 stars
YET AGAIN, PLEASED WITH THE RESULTS
I have used Proclene before and I was please with the results and service that time, and yet again, I am pleased with the results, in-fact the results were excellent, and the customer service was also excellent. They inspected everything and gave me a clear and honest indication of what i should expect, and they delivered exactly what they promised. They were very tidy, and they arrived on time. I would be happy to recommend Proclene for carpet and upholstery cleaning. The service was Worth every penny
Carpet Cleaning, Upholstery Cleaning
Date published: 25/07/2024
★★★★★★★★★★ 10 / 10 stars
Proclene CONSIDERABLY SUPERIOR TO OTHER CARPET CLEANERS
Proclene were recommended to me, and I have to say I highly recommend Proclene too. I have used other carpet cleaning companies, and must say "Proclene are so much better! considerably superior and they give excellent advice", I will definitely only use Proclene in the future as they were outstanding in every way. They gave clear and honest expectations of results and achieved exactly what they promised which was outstanding and unbelievable. The customer service was also amazing, we had a stain that appeared from nowhere and they insisted on coming back to remove the stain. Proclene provided a service that was worth every penny, I can't imagine a better service. Highly recommend!
Carpet Cleaning, Upholstery Cleaning
Date published: 3/07/2024
★★★★★★★★★★ 10 / 10 stars
USED YOU BEFORE - RELIABLE AND EXCELLENT
I have used Proclene before; they are always reliable and the service is excellent. They provide clear and honest indications on what to expect which is always spot on. There is nothing they could change that would make my experience of using them any better; Our carpets and rugs look amazing, the customer service is amazing. Highly recommend and we will only use Proclene. The service was worth every penny.
Carpet Cleaning and Rug Cleaning
Date published: 21/02/2024
★★★★★★★★★★ 10 / 10 stars

OUR CLIENTS INCLUDE

Fraser Hart Jewellers Build Cleans for Barratt Homes Cleaning Carpets and Build Cleans for David Wilson Homes Office Cleaning and Carpet Cleaning at Rolls Royce Carpet Cleaning at CareUK Bristol Carpet cleaning for Gloucestershire County Council Cleaning carpets for University of Oxford 

OUR ACCREDITATIONS

Proclene Limited - Certified Advanced Members of the National Carpet Cleaners Association, signifying excellence in carpet and upholstery cleaning
proclene are trustmark approved
Proclene certified by WoolSafe Organisation for expert wool and fine fibre carpet and upholstery cleaning
Carpet and Rug Institute Approved carpet cleaners
Proclene recognised by Which? Trusted Traders: Trader of the Month and Shortlisted for Trader of the Year, endorsing our excellence and reliability
Proclene - BWC South West Member of the Month, endorsed for outstanding customer care and quality cleaning services
Proclene - ISO 9001:2015 Certification for Quality Management Systems, demonstrating commitment to service excellence
Proclene - ISO 14001:2015 Certified for Environmental Management, investing in providing eco-friendly carpet and upholstery cleaning services