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Herefordshire
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We use the most powerful van-mounted carpet cleaning machines in the UK.
Guaranteed the Deepest Clean and the Fastest Drying

woolsafe approved carpet cleaners
winners of Which? Trader of the Month Trading standards award winning carpet cleaning Members of The National Carpet Cleaners Association
GUARANTEED.....The Most Thorough, Deepest, Fastest Drying, Longest Lasting Clean, that is Baby Safe, Pet Safe and WoolSafe, Sanitised and Free from Odours or Your Money Back!

Understanding CFM and Hg Technical Terms

CFM is a measurement of the speed at which air flows, known as Cubic Feet per Minute. Now imagine your wet clothes on the washing line; with little or no wind, they take a while to dry, but on a windy day, they dry so much faster. That is the importance of CFM when trying to reduce drying times.

With regards to Hg it is how much water lift a vacuum has. The higher the Hg, the greater the lift, with Hg defined in inches and 29,92" is known as a perfect vacuum. A perfect vacuum is unsuitable for cleaning because it would always create a complete seal, fluid wouldn't flow, and the liquid becomes trapped where it was, i.e. along a hose; therefore, there needs to be a break in the seal to allow air to flow and make the liquid move. A vacuum needs air movement for it to work as a cleaning aid.

To help you understand the science, use a wet-vac to start sucking water from a bucket, then immediately block the end of the hose with your hand, and wait 10 seconds before turning the vacuum off. When the vacuum motor stops, release your hand, and watch all the fluid run from the hose back into the bucket.

More CFM means more air movement through the fibres forcing the water and soil particles across the path of the vacuum, and with the increase in water lift, a greater mass of water gets removed at once, and the airflow also speeds up the drying. So basically, these two technical functions complement each other to provide deeper cleaning and faster drying.

Therefore 870 CFM and 14Hg is a finely tuned balance that extracts much more water and particles and creates a near-perfect wind to dry your wet cleaned carpets and upholstery in no time. Still, it will depend upon other factors such as humidity levels, room temperature and air circulation.

Compare this to what our competitors use;

Company 1 - uses a machine such as a Phoenix 450 van-mounted carpet cleaning machine. Even though it states 450, it is only 305 CFM and 11Hg.

Company 1 will offer you a low price, and will most likely not arrive if a more extensive job becomes available to them, either that or their machine or van breaks down. Because of the low prices they charge they cannot afford to maintain or repair their machines or vans and only do so when it's already too late. With little or no maintenance, plus the age of their machines, the performance will have degraded significantly, resulting in your carpets and upholstery taking so long to dry that they will start to smell terrible due to the bacteria and the mould that is already growing. Please don't get me wrong, not all companies neglect their equipment, but very few of them invest in newer technology or better machines. They also fail to invest in their skills and usually only care about making money before customer satisfaction and customer service.

Company 2 - uses a portable machine with 3 x 1.6kw vacuums (4.8kw) with a maximum of 149.4 CFM and only 5Hg. They will also need a 3Kw water heater.

When company 2 is cleaning a 3-bedroomed house based on today's cost of electricity, the additional cost to you will be £18 plus the water usage if you are on a meter. They will take 60% longer due to waiting for water to reach temperature, filling with clean water, disposing of dirty water, and bringing in the additional machines into your home. Plus, the extra extraction processes to achieve a decent clean will still take a minimum of 24 hours for your carpets to dry.
It's a lot more inconvenience for a much less rewarding experience.

Carpet and Upholstery Fibres

Natural and man-made fibres each have their own characteristics and pros and cons, but within the carpet and upholstery manufacturing industry these are the main fibres that we see and regularly clean.

Natural Fibres

Wool

  • One of the best fibres for carpet
  • A protein fibre
  • Naturally flame resistant
  • Holds 30% of its own weight in moisture and still feels dry.
  • Scales allow soils to be hidden, therefore, can look clean even when dirty.
  • Alkaline cleaning agents will rot the fibres and affect the dyes
  • Chlorine bleach dissolves wool
    Enzymes will cause degeneration and must be neutralised and thoroughly rinsed out.
  • Wool attacked and eaten by moths
  • White wool turns yellow with prolonged sunlight

Cotton

  • Swells when wet
  • Predominantly an upholstery fabric fibre
  • Used as a foundation for rugs
  • Cellulosic fibre, high risk of cellulosic browning when cleaning incorrectly
  • Susceptible to mildew
  • stains and soils very easily
  • Takes more work to clean
  • Acidic solutions can rot the fibres
  • Resistant to Alkaline solutions but should not be used due to high risk of cellulosic browning.
  • Absorbs approx. 27% of its own weight in moisture before feeling damp

Silk

  • The only natural fibre produced as a continuous filament.
  • Very strong luxury fibre
  • used in rugs and upholstery fabrics
  • protein enzymes will degrade it.
  • damaged by acids, alkaline and bleach
  • sunlight will rot the fibres
  • perspiration will rot the fibres
  • Absorbs 30% of its own weight in moisture before feeling damp

Linen

  • predominantly cellulose with around 25% consisting of waxes and pectin giving it its lustre
  • Stronger than cotton
  • Moisture retention approx. 12% before feeling damp, therefore dries fairly quickly
  • Does not soil easily, stains remain on the surface
  • very easily damaged with bleach
  • Damaged by acids
  • Not easily damaged Alkalis
  • Less stable dyes
  • Expensive

Jute

  • Derived from the inner bark of plants
  • Used as a weft backing fibre in carpets
  • lignin and acetyl is released when in contact with alkaline solutions causing cellulosic browning
  • Absorbs moisture
  • Swells when when causing carpets to shrink
  • not stretchable
  • sensitive to chemicals
  • susceptible to mould and rot with prolonged dampness

Seagrass

Coir

Sisal

Man Made Fibres

Nylon

  • As a continuous fibre it retains only 4.5% moisture
  • staple fibre fabrics (namely carpets) are more absorbent because of the large amount of air between the fibres therefore a nylon carpet or carpet tile will remain wet for longer because air needs to access those air spaces to help with evaporation.
  • smooth fibres make it resistant to soiling but susceptible to electrostatic charge through friction which attracts soil particles
  • resistant to alkaline cleaners but may be damaged by mineral acids
  • weekend with prolonged exposure to direct sunlight
  • highly flammable

Polyester

  • Lustrous in appearance but not as much as nylon
  • extremely strong and resistant to abrasion
  • not very absorbent
  • fairly resistant to soiling
  • water based stains not easily absorbed
  • Oil and grease based stains easily absorbed and tricky to remove
  • attracts soils through electrostatic
  • Resistant to alkalis and bleaches but must be rinsed and neutralised.
  • Highly flammable.

Acrylic

  • Mainly used as a staple fibre
  • Weaker than nylon and polyester
  • Stronger than wool
  • Does not soil easily and dirt cleaned easily
  • less static soiling than nylon and polyester
  • extremely flammable, will produce hydrogen cyanide when burned

Viscose Rayon

  • Cheap to produce, expensive to purchase.
  • regenerated cellulose fibre
  • Not very strong and weakens by approx. 70% when wet
  • 16% moisture retention and slow drying
  • As a pile fibre we do not recommend wet cleaning
  • As a woven fibre we can wet clean

Polypropylene

  • holds less than 0.01% of its own weight in moisture, yet the water will still coat the fibres with a thin layer of water which still needs to evaporate, see air movement and humidity levels below.

Acrylic

Pile and Weave Types

Twist pile

Loop/Berber

Needle punch

Woven;

Carpet and Rug Construction Method

Tufted

Woven

Knotted

Velvet

Axminster

Wilton

Needle Punch

Other Factors

Other factors that we need to be taken in to account when cleaning and advising customers of drying times, include

Humidity; comes in to play more so during autumn and winter months, when the weather is wet and damp, having windows open will add to the moisture levels within the room, making the fibres dry slower.

Airflow; airflow speeds up the drying process because it takes minute amounts of moisture with it as it passes over the fibres, therefore speeding up the drying process. having a window or door open therefore reduces the drying time, however this is not possible during the autumn and winter months, luckily we have 870 CFM of airflow to significantly reduce the drying times, but it will still dry slower in the winter and autumn months.

Water Temperature; hot water evaporates much quicker than cold water because it is less dense, but we only use a water at a temperature that is safe for the fibre  and fabric type, construction type and method of the item we are cleaning.

Water quantity; the more water we use the more we need to remove during the cleaning process, the more absorbent the fibre the more amount of water it can hold without feeling soaking wet, and the tighter the weave the more flushing of the fibres with water is required, the tightness of the fibres also make it more difficult to remove the moisture from within the weave therefore evaporation is slower and drying is longer

All reviews below can be proven that they are Genuine.

Carpet and Upholstery Cleaning Testimonial Ratings: 10 out of 10 based on 5013 testimonials
Recommended by Mum
Press Play to Listen to this review
[TRANSCRIPT] My name is Mrs. Lott postcode GL2 0EJ and that's Gloucester. I had my front room carpet cleaned and I haven't had you before, but I would recommend you and in fact I'm going to recommend you to my brother later on today, because he's looking for someone to clean his carpets. So, I'm really, really pleased with Proclene and will definitely have you again. I give you 10 out of 10. I did have it cleaned a couple of years ago and that was good, but nothing compared with what Proclene have done. and the person who came to do it was extremely efficient, on time. very polite, very helpful and he explained all the procedures. So, all in all I was very, very pleased and I give you 10 out of 10. So, thank you very much. Once again.
Carpet Cleaning
Date published: 28-07-2024
★★★★★★★★★★ 10 / 10 stars
The Nicest Upholstery Cleaning People
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[TRANSCRIPT] One of the chairs was disgusting and I was hoping to get a new one. Thought I'd put him to the test. It was magic absolute magic. I couldn't believe it. Part of me was gutted. I couldn't have a new suite but it was beautiful. I've had some new cushions and it all looks lovely, and the gentleman that came was one of the nicest working people I've ever had in my home, so thank you very much and I will recommend you to all my friends and thank you so much. I'd just like to say thank you and to the lovely guy who came out. Thank you.
Upholstery Cleaning
Date published: 19-07-2024
★★★★★★★★★★ 10 / 10 stars
YET AGAIN, PLEASED WITH THE RESULTS
I have used Proclene before and I was please with the results and service that time, and yet again, I am pleased with the results, in-fact the results were excellent, and the customer service was also excellent. They inspected everything and gave me a clear and honest indication of what i should expect, and they delivered exactly what they promised. They were very tidy, and they arrived on time. I would be happy to recommend Proclene for carpet and upholstery cleaning. The service was Worth every penny
Carpet Cleaning, Upholstery Cleaning
Date published: 25/07/2024
★★★★★★★★★★ 10 / 10 stars
Proclene CONSIDERABLY SUPERIOR TO OTHER CARPET CLEANERS
Proclene were recommended to me, and I have to say I highly recommend Proclene too. I have used other carpet cleaning companies, and must say "Proclene are so much better! considerably superior and they give excellent advice", I will definitely only use Proclene in the future as they were outstanding in every way. They gave clear and honest expectations of results and achieved exactly what they promised which was outstanding and unbelievable. The customer service was also amazing, we had a stain that appeared from nowhere and they insisted on coming back to remove the stain. Proclene provided a service that was worth every penny, I can't imagine a better service. Highly recommend!
Carpet Cleaning, Upholstery Cleaning
Date published: 3/07/2024
★★★★★★★★★★ 10 / 10 stars
USED YOU BEFORE - RELIABLE AND EXCELLENT
I have used Proclene before; they are always reliable and the service is excellent. They provide clear and honest indications on what to expect which is always spot on. There is nothing they could change that would make my experience of using them any better; Our carpets and rugs look amazing, the customer service is amazing. Highly recommend and we will only use Proclene. The service was worth every penny.
Carpet Cleaning and Rug Cleaning
Date published: 21/02/2024
★★★★★★★★★★ 10 / 10 stars

OUR CLIENTS INCLUDE

Fraser Hart Jewellers Build Cleans for Barratt Homes Cleaning Carpets and Build Cleans for David Wilson Homes Office Cleaning and Carpet Cleaning at Rolls Royce Carpet Cleaning at CareUK Bristol Carpet cleaning for Gloucestershire County Council Cleaning carpets for University of Oxford 

OUR ACCREDITATIONS

Proclene Limited - Certified Advanced Members of the National Carpet Cleaners Association, signifying excellence in carpet and upholstery cleaning
proclene are trustmark approved
Proclene certified by WoolSafe Organisation for expert wool and fine fibre carpet and upholstery cleaning
Carpet and Rug Institute Approved carpet cleaners
Proclene recognised by Which? Trusted Traders: Trader of the Month and Shortlisted for Trader of the Year, endorsing our excellence and reliability
Proclene - BWC South West Member of the Month, endorsed for outstanding customer care and quality cleaning services
Proclene - ISO 9001:2015 Certification for Quality Management Systems, demonstrating commitment to service excellence
Proclene - ISO 14001:2015 Certified for Environmental Management, investing in providing eco-friendly carpet and upholstery cleaning services